Are your PEOPLE really performing to their full POTENTIAL?
The Corporate dichotomy: Are your people hungry for innovation? Are they setting themselves and each other up for success? Are they customer-focused, passionate, motivated, competitive, challenging and supportive? Are they true leaders of your culture and brand?
Mark Huggins Coaching Consultancy has created and delivered on many development programmes including:
- Customer Service Excellence
- Performance Management
- Leading Through Change
- Strategic Influencing
- Personal Impact
- Networking Effectively
- Business Development
- Impactful Presentations
Mark and I have worked together on a number of client assignments focused on people development and behavioural change, and I have found him to be a highly-effective coach and facilitator, and a very insightful and supportive colleague. Mark brings a rare combination of background experience which enables him to combine strategic business understanding, drama skills and coaching capability to really add value to the delivery of a programme. Gillian Taylor, Finance Director - Kellogg
As a learning and development consultant I partner your in house team to design and produce engaging, relevant, pragmatic, fun, participative, stretching and challenging development solutions. I am passionate about people development and an expert in experiential learning solutions linked to lasting behavioural change.
I have extensive experience in the following sectors: City Law Firms, Banking, Insurance, FMCG, Telecoms, Consultancy, Engineering, Infrastructure, Media, Retail, Hotel and Hospitality, Property, Motor, Train Operating Companies and Energy.
Mark is a true professional in everything he undertakes. He brings creativity and expertise as well as a sense of fun to his work. Mark is a pleasure to have on board any project and can always be relied upon to achieve outstanding results." Susy Roberts - Director Hunter Roberts Consultancy
My clients have chosen my expertise on developing and delivering programmes on:
Personal Impact and Influencing - "Strategic winning of both hearts and minds".
A 2-day programme using programme pre-calls, models, theory, personal motivation inventory, plenary discussion, forum theatre, feedback, coaching and real play.
- Understanding the importance of the principles of influencing
- Why first impressions count!
- How to be heard and seen in business
- What motivates different people to be influenced
- Why conflict occurs and how to prevent it
- How to effectively influence people in your most challenging situations
This was unlike any development programme I have experienced before. The opportunity to have a 1:1 objective setting call with Mark before the day was excellent. Mark is very knowledgeable and I particularly enjoyed the session on managing conflict. What also made this training different was the way that we were able to explore our own influencing challenges on Day 2, that and the additional support of a coaching call a month later. A great investment of my time.Senior Exec Infrastructure Organisation
Successful Networking - how to "work the room".
A one-day programme using personal experiences, theory, plenary discussion, forum theatre and a real play networking event, coaching and feedback.
- Understanding the skills and behaviors that improve your success at a variety of different networking events
- Why great first and last impressions are imperative
- Developing the art of great conversational skills
- How to network strategically
- Effective follow up techniques
Mark's facilitation was perfectly pitched; he made everyone on the programme feel included. He is very knowledgeable and takes a humorous approach backed up with many top tips that are easy to apply. I really liked the use of actors to bring the theory alive and their feedback was spot on.Corporate Lawyer
Leadership though change - "how your people can be led by you"
A 2-day programme using theory, plenary discussion, personal motivation inventory, forum theatre, real play experiential learning, coaching and feedback.
- How different people are motivated during change
- How to assess and successfully manage conflict
- The importance of trust, respect and rapport during change
- The art of assertiveness
- How to effectively lead people through your most challenging change situation (real play practice, coaching and feedback)
Very impressed with Mark, I really enjoyed the two days and the information that was rolled out. Possibly the most enjoyable and deftly facilitated course I have been on in my 14 years, please pass on my thanks to Mark, I hope we can look forward to seeing him again.Senior Manager - O2
I really enjoyed this course; Mark is a great facilitator and he was able to engage with each of us. It was good to see each scenario acted out by professional actors, in a way it was more powerful and realistic than if it had been done in house. I would like to attend any other courses like this if possible.Team Leader - O2
Presenting with impact – "How to pitch your ideas and win support".
1-day programme exploring successful communication behaviors that will guarantee people sit up and listen to your ideas. Combines theory, plenary discussions, presenting practice and feedback and coaching
- How to win the battle between you and Power Point
- How to plan and design a creative and unique presentation
- Understanding the application of storyboarding, mind mapping
- How to become a congruent presenter (verbal, vocal, visuals)
- How to overcome nerves and anxiety
- How to maximise your impact through questions
I learnt a great deal, Mark's considerable experience is filled with examples of giving and witnessing many presentations and pitches. His top tips are invaluable and today will give me a good solid understanding for future preparation of high impact presentations.City Lawyer
What I really liked is that Mark teaches you communication skills that are transferable to other business situations. I was expecting a presentation skills programme but I also got many tips on behaviors that I can use in meetings, team talks and larger pitches to clients. A day well spent, thank you Mark.Senior Manager